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About Our Agency

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Many years in business

100% customer satisfaction

Knowledgeable advisors to help you

Multiple coverage options to choose from

Our agency is a one stop insurance agency

We understand that you care about your family, business and possessions. We have the knowledge to navigate all of those unique risks so you can feel safe knowing they’re protected from anything life throws their way!

Welcome to Our Agency

Salvador Serrano Jr. opened The Serrano Insurance Agency - A vision to provide excellent customer service and build an agency different from the competition. These days, it is crucial to take care of your customers’ needs. We work to provide highly competitive prices and make sure every customer leaves happy with the price and service they received. We protect our customers’ most valuable assets by being kind, respectful, honest, cheerful, and gracious and understanding their family’s needs.

Since May of 2015, The Serrano Insurance Agency - It has been your trusted local insurance agency. But we don’t just sell insurance! Our team of insurance experts provides you with personalized services tailored to your needs. We aim to educate you on the difference between purchasing a second-rate policy and gaining total peace of mind. More than anything, we are here to help protect your most important asset — your family.

We embrace the opportunity to be part of your story — you’re the reason we’re in business! And helping you protect the things that matter most to you is what matters most to us.

Comprehensive coverage at reasonable rates

We know that finding the right coverage can be difficult, so our team of experts will work with you every step along the way to find the best coverage for your situation.

Unbiased guidance

Our team of experts is dedicated to providing unbiased guidance to our clients. We'll work with you to understand your needs and find the best policy for you.

Specialized team

Our specialists will match you with the ideal insurance provider for your budget, then help you understand your coverage and get the most out of your insurance plan.

Several types of Insurance plans

The Serrano Insurance Agency - Progressive Insurance is your team of insurance experts for standard auto insurance, home insurance, life insurance, and more.

I work with my team to ensure that our clients receive more than just customer service; they receive customer satisfaction through trust, sincerity, and genuine friendship. We would love to help you with all of your insurance needs, whether auto, home, life, or business insurance.

The Serrano Insurance Agency - Progressive Insurance identifies what matters most to our clients, and we help them protect those assets for the future. Not only do we learn what your financial goals are, but we also help you reach those goals. We will advocate for you and make certain that you are properly insured for anything that life brings your way, no matter how unexpected it may be.

With The Serrano Insurance Agency - Progressive Insurance, you will get the best possible coverage at a price you can afford along with expert guidance to help you navigate your policy. And the best news? Our professional services don’t cost you extra — we are committed to giving you the best help and the best deal. Let us find the perfect insurance contract for you!

Meet Our President & CEO, Salvador Serrano Jr.

I opened The Serrano Insurance Agency - Progressive Insurance with a vision to provide excellent customer service and build an agency different from the competition. These days, it is crucial to take care of your customers’ needs. We work to provide highly competitive prices and make sure every customer leaves happy with the price and service they received. We protect our customers’ most valuable assets by being kind, respectful, honest, cheerful, and gracious and understanding their family’s needs.

We embrace the opportunity to be part of your story — you’re the reason we’re in business! And helping you protect the things that matter most to you is what matters most to us. I work with my team to ensure that our clients receive more than just customer service; they receive customer satisfaction through trust, sincerity, and genuine friendship. We would love to help you with all of your insurance needs, whether auto, home, life, or business insurance.

Community Involvement

Salvador Serrano Jr. is heavily involved in his community! In addition to sponsoring many community events, he is an active board member for these local organizations:

Pasadena Economic Development Corporation
Pasadena Education Foundation
The Bridge Over Troubled Waters

Pasadena Chamber
Pasadena Rotary Club
Kiwanis Club

Our Mission

At Our Agency, we believe in a culture of safety through risk management. In addition to providing you with the right coverage and advice for your needs at an affordable price; our team will work closely together as part of this family so that both business or personal property can get proper compensation when needed most - it's a promise from us!

Benefits of working with an independent agency

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